Working in reception I meet a lot of people. Some just leave me stopped in their tracks with their rudeness and attitude. I had an experience like that recently. I think maybe he just hated women or receptionists. Maybe his last wife ran off with one, who knows. But all I know is that he was ick. Ick ick. And I had been on my best smiley behaviour, offered him a stinking coffee and everything. He was just rude. Plain, old fashioned, contemptuous, condescending rude.
It made me chuckle a little after the steam stopped shooting out my ears. I think that annoyed him most. I stood there, looked him in the eye as he turned his back on me and I chuckled a little. You picked the wrong girl mate. This one won’t be intimidated by you. No sir. I’m not above being annoyed at you and giving you the stink eye though. Why are you like that? What made you decide that treating a stranger, who was actually there in service to you, like something to squish under your sizeable shoe is a good idea?
Do me a favour, my friend. Reconsider this course. Reconsider your attitude and come back to civilised people. I assure you, it’s nicer here. I wonder do you feel the daggers shooting into your back by the people you annoyed. Feel the frustration of those who know you best as trail limply behind you? Do you? How can you live like that, why would you live like that?
Seriously, I wonder about people sometimes.
Hi! I’m Suger; Chief Blogger at Suger Coat It. Blogging since 1901; love a casual ootd, taking photos + writing about things that irk or inspire me. I love wine and cheese, long days in the sun at the beach and spending time with my family. I make stuff for the internet. Which means I take photos, create content, write copy and devise social media plans for personal brands, small businesses and bloggers. You know, living the sweet life.
I love being super friendly to people who are mad at you for no reason. You can see their fury rise, yet if you’ve been nothing but polite & friendly, they “can’t” get madder at you.
Ha. An excellent strategy. A fun one too.
I believe you’ve hit the nail on the head. It’s not about you, it can’t be he’s never met you before. He’s mad a someone else or the world and he’s unable to control his behaviour any better. Really sad.
It can’t have been, right? I just got there. So sad to walk around being so grumpy all the time.
Hubby is a service manager at a car dealership and its gotten to the point he really doesnt want to deal with people anymore .On the rare occasion he gets someone polite he will go over and above to help them just because they are .
I felt like that towards the end of being a full time property manager. I had to find something else to do, I felt like everyone was just lying to me and that you couldn’t trust anyone. Not a great way to live when you love people. Tell Hubby I feel his pain.
Ergh I hate people like that, we have one guy that comes in to work and he is a sexist pig. He comes to the counter and demands to be served by a man. I tell him with my biggest smile that there aren’t any to help him and I’m all he’s gonna get. Then I give him the best service ever so he has no reason to complain and every reason to hate himself. I’ve learnt that people like that are sad and lonely and not worth the stress! Xoxo
So not worth the stress. I love the whole give me a man thing. Next time ask him to clarify by saying sorry did you want a man to service you? Heehee.
Rude people are the only thing I don’t missed about working. I’m nice to everyone including religious callers it drives my hubby mad lol I just don’t see the point in being rude and putting that bad karma out in the world
I absolutely agree. Being kind is the best policy.
I worked at a fast food place for 4 years and dealt with this a LOT.Some people seem to have this attitude that because you work at a certain place you are beneath them, and/or stupider than them. And because they think they’re better than you they think they can treat you however they like. All you can do is put on your biggest smile and be super nice to them. Sometimes they’ve just had a bad day and I’ve actually succeeded in cheering a few people up. But most are just sourpusses!
People who know me will tell you I’m the nicest person they know. Sounds like I’m tooting my own horn but I actually believe them. I’m nice to everybody, lol. I work at a different place now, and the clientele are much nicer than at the fast food place. You still get the arrogant sods, but 90% of my customers are nice. I think working in customer service at some point in your life should be mandatory, because you can tell the people who’ve never had to do it!
My parents used to own a farm and a corner store, often working behind the counter themselves and they were super successful. The way some people treated them when they were behind the counter was horrid but the worst part was when those same people would realise they were the owner’s or that they were successful and be all super nice. It taught me a lesson about treating people decently no matter who or where they are.
I love this. I bet you are the nicest person ever. I agree there were a lot of lessons for me in customer service. I pity anyone who doesn’t have the chance.
If only people knew how much it can hurt when they treat you so badly. And not change their tune when they realise who you are. You’re right, they should treat you with respect no matter who you are.
And thank, you 🙂 haha. I too have learnt many lessons working in customer service
Absolutely. Yes and yes!
And you’re welcome. 😉
Ah yes, when I worked as a waitress I used to encounter this A LOT. Sad really, I often wondered about those people myself. Why ARE they like that? I must be pretty awful to be them, to feel so badly towards good people for no reason. It did used to irk me though. I was good at my job. Very good in fact. And that’s not my ego talking, I was being paid a supervisors wage without having to be a supervisor just because I was that good. I got commission on all the extras I sold, and was then asked to design an upselling handbook for the rest of the staff because I was that good. So they can’t say they were rude because they were unhappy with the service. But it never failed to confuse me that someone could treat a person who was handling their food so badly. Not that I ever WOULD do anything like that, but didn’t that thought ever cross their mind at least once?
I hear you lady. I’m pretty darn good at my job too. Not that me sucking at it would be an excuse but it might make it a little more reasonable. A teeny bit. But not within a couple of minutes, who has a temper that short? Who can’t hold their rudeness in for that long? Hard to imagine.
And we need to talk about this handbook, I feel like maybe my agent’s could use that! 😉
People are funny. The attitude thing is one I can not get over. People think it is cool to have a ‘tude and show how tough they are all the time. They think that is the way to go. It is sad but a fact of life in the early 21st century,
I never really got the attitude thing. As in understand it. My poor parents will tell you I was as much of a teen horror as anyone. But putting it on to look good!? What? I don’t get that.
It is to hide their insecurities about themselves. Deep down inside they lack self-esteem and by acting tough and having an attitude with others it makes them feel good about who they are. It is only a temporary feeling.
This is something I have really learned over the years about people. The more show they have, the less of a person they are.